PSS Business Solutions

You have tried the advice.
The problem keeps coming back.

Most business advice tells you what to do. Very few help you understand what's actually wrong. There is a difference between treating symptoms and diagnosing the structural cause.

SME
Focused exclusively
1 session
To a clear diagnosis
Structured
Analytical framework
No fluff
Honest diagnostic work
The difference

Most advisors treat symptoms. We diagnose the structural cause.

There is a meaningful difference between guessing from what you can see and identifying the underlying contradiction that is generating the problem in the first place.

Typical advice
Recommends solutions before understanding the problem type
Generic frameworks applied to specific situations
Addresses the visible symptom, leaves the cause intact
Same advice regardless of business type or context
PSS Business Solutions
Diagnoses the problem type before recommending anything
Structured analytical process built for SME complexity
Identifies the structural contradiction generating the problem
Specific findings, specific clarity, specific path forward
The method

A diagnostic process, not a coaching program.

Four structured steps designed to surface what is actually wrong — before any recommendation is made.

01 —
Intake & Context

A structured intake captures your business context, financials, and the problem as you see it. No assumptions are made at this stage.

02 —
Problem Classification

The problem is classified by type — cash flow, margin, capacity, market, or structural — before any solution thinking begins.

03 —
Root Cause Analysis

Using PSS analytical methodology, we identify the contradiction or constraint generating the problem — not just what it looks like on the surface.

04 —
Diagnostic Report

You receive a clear written diagnosis with the specific finding, what is driving it, and a structured path forward. No generic frameworks.

What it costs

Clear scope. A fixed price. An honest answer first.

The work begins with a free scoping check — not a sales call. It exists to answer one question honestly: can a structural diagnosis actually help this business, and is the data there to do it properly? Sometimes the answer is no, and we will tell you so before any money changes hands.

Step one
Free
No charge, no obligation

Scoping check

Get in touch and we will send you a short set of scoping questions. Your answers let us assess whether a structural diagnosis can resolve your problem, and whether the data needed for a sound result is available.

You receive an honest read:
proceed · not suitable · or what's missing first.
Returning clients
$900
Australian dollars, plus GST, each

Subsequent Diagnostic Report

For a distinct new question, using new data. A fresh structural diagnosis on a separate problem for a business that has already had an initial report.

One revision included.
Available after an initial report.

All prices are in Australian dollars and exclusive of GST; GST is added and shown on your tax invoice. The diagnosis is written, specific, and yours to keep — and to hold in confidence. It conveys the findings, not the method behind them. This is a structural diagnosis using the figures you supply, as supplied; it is not an audit, and not financial, tax, or legal advice.

Confidentiality & scope

What you share stays in confidence. What we do stays clearly bounded.

In confidence

Your information is held in confidence

The information you provide is treated as confidential and used only to prepare your diagnosis. A mutual confidentiality agreement is available, and applies as part of every paid engagement. If you would prefer one in place before the free scoping conversation, just ask.

Clearly bounded

Diagnosis — not audit, not advice, not implementation

This is structural diagnostic work. It is not an audit, and not financial, tax, or legal advice. It does not cross into your accountant's role — it complements it. Any financial or regulatory matter should be confirmed with your accountant or a qualified specialist. Full terms of engagement are provided before any paid work begins.

Who it's for

Built for Australian SME owners who are done with vague advice.

⚙️

The business that keeps hitting the same wall

You have tried different approaches to the same problem. Nothing sticks. The issue is most likely structural, not operational — and it needs a diagnosis, not another tactic.

📉

The business where the numbers don't add up

Revenue looks reasonable but cash is tight, or margins are shrinking with no obvious cause. The gap between what you expect and what you see usually points to a specific, identifiable problem.

🔎

The business that needs clarity before action

You are not sure what to fix next. Before investing in consultants, staff, or systems, you need an honest read on what is actually holding the business back.

Get started

Request a free scoping check.

Call or email and we will send you a short set of scoping questions. From your answers we will tell you honestly whether a structural diagnosis suits your situation — and if it does not, we will say so, and why.

Call 0435 296 096
Direct contact
Phone 0435 296 096
Location Highett, Victoria 3190
ABN 87 418 807 567
Email to request scoping →